Privacy Policy
Effective Date: April 2, 2025
1. Introduction
This Privacy Policy applies to users of the Gachi service (hereinafter referred to as “the Service”). It explains the purposes for which users’ personal information is collected and how it is used, as well as the measures taken to protect that information, in accordance with applicable laws and regulations.
2. Who We Are
Gachi is a mobile application designed to help couples connect, get to know each other better, communicate, and share memories through features like polls and diaries in a fun and memorable way with cute stickers and user experience.
3. Information We Collect
We collect the following personal information:
Essential: Email address, name (or nickname), relationship status (e.g., couple link), login method (Apple, Google, or email login)
Automatically collected: Device info, app version, usage logs, Firebase push token, user ID
Optional (if features are used): Poll answers, poll information, stickers placed, diary entries (shared only with partner)
Paid users: Purchase receipts via RevenueCat and the app store (Google or Apple)
4. How We Use Your Information
We use your information to: operate and maintain the App, enable the use of polls, stickers, and diary features, manage subscriptions and payments, authenticate your identity, respond to inquiries and customer support, improve and develop services through analytics tools like Firebase Analytics and Google Analytics, prevent misuse and unauthorized access, and send product or feature updates strictly related to the Gachi app.
We do not use your data for third-party advertising.
5. Provision of Personal Information to Third Parties
We do not sell or share your personal information to third parties for advertising or any other commercial purposes. However, user data is collected and processed through the following third-party services to operate and improve our Services:
- Firebase: Data storage, authentication, push notifications
- Google Analytics: Usage tracking and service improvement
- RevenueCat: Subscription and purchase tracking
Additionally, we may disclose personal information if required by legal authorities in accordance with applicable law.
6. Data Processing & International Transferst
Polls and diary entries are created and shared solely between the two users in a couple. We are not liable for the content users write and do not moderate or monitor this data. However, we reserve the right to remove content or ban users for violations.
7. Data Retention and Deletion
Polls, diaries, and sticker information are automatically deleted 30 days after a couple disconnects, allowing time for users to retain their data.
User account data is deleted immediately upon account deletion.
We use data backup systems for safety and recovery: point-in-time recovery for 7 days and weekly recovery with 60 days of retention.
8. Children’s Privacy
Our app is not intended for users under 14 years old. We do not knowingly collect personal data from children. As we do not collect age or legal name information, it may not be possible to verify if a user is under 14 or if a person claiming to be a parent is their legal guardian. If you believe a child has used the app and provided personal data, please contact us. We may ask the parent to log in to the child’s account and request deletion. Once verified, we will permanently delete the data.
9. Your Rights
You may request to: access, correct, or delete your data, or withdraw consent. These requests can only be fulfilled when you are logged into your account, as we do not collect identifying information like legal name.
To exercise these rights, please contact us at support@gachiapp.com
10. Security of Your Information
We follow generally accepted industry standards to protect information submitted to us, both during transmission and after we receive it. However, no method of transmission over the internet or method of electronic storage is completely secure. Therefore, while we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security.
11. Cookies & Analytics
We use Firebase Analytics and Google Analytics to understand user behavior and improve services. We do not use cookies for targeted advertising.
12. Amendments
We may update this Privacy Policy as we add new features or as required by law. Users are encouraged to check this page regularly for updates.
13. Contact Us
For questions or concerns about your privacy, contact:
support@gachiapp.com.